Shipping

We are using UPS for all overseas delivery. International shipping import duty will need to be paid by the customer, these are based on the rates set by each country and sometimes deliveries can be delayed at customs - apologies for any inconvenience. Please get in touch via twokatsandacow@hotmail.co.uk and we will work out a bespoke arrangement for you.

Most orders will ship out within a week of ordering (we do not ship or process orders on Fridays, Saturdays, Sundays, Mondays or holidays). Your order will be shipped via Royal Mail or courier service.

Giclee prints may take up to 2 weeks as these are made to order.

Please allow 3-5 days delivery time from dispatch confirmation. 

Occasionally our delivery to you may be affected by an event outside our control.

Delivery of an order shall be completed when we deliver the products to the address you gave us and the products will be your responsibility from that time. 

You own the items once we have received payment in full, including all applicable delivery charges.

What do you charge to ship paintings?

Once a painting order has been placed we will promptly contact you with a delivery quote. All UK orders are delivered via courier. Deliveries can be shipped internationally.

Can my order be shipped internationally?

Yes orders can be sent internationally except for America. Customers are responsible for paying all duties, taxes, and other fees assessed by their country’s government. Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the item.

Do you ship to America?

We don't ship to America via the website however if you are in America and are interested in purchasing from us please email twokatsandacow@hotmail.co.uk

How will I know if my order shipped?

You will receive an e-mail informing you that the order has shipped.